The tickets were labeled as “restricted view,” but this was entirely misleading; there was absolutely NO VIEW of the stage. Usually, “restricted view” indicates that something like a light or a speaker slightly obstructs the stage, but in this instance, we couldn’t see anything. A more fitting description would have been “no view.” It feels unjust to charge over $300 for seats where not just the stage but even the screens on stage were completely blocked. To make matters worse, the large screen across from the stage at the venue, which could have shown the performance for those of us with obstructed seats, was not utilized. Additionally, when the show started, people in my section jumped over seats and took the empty ones right in front of us, which was incredibly frustrating for those of us who remained in our designated seats throughout the show. Staff at the venue saw this occurring (we were in Row C) and did nothing to intervene. This total lack of crowd management only compounded an already disappointing experience. Honestly, it felt like we would have had a better time listening from outside the venue. Shame on the service for this misleading advertisement. I will be reporting this to the relevant authorities.
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