I have been reaching out and have been simply ignored multiple times, so in hopes that somebody at the Ticketmaster France team sees this, here is my experience! During the special ARMY presale, I had selected to purchase the VIP 4 package and was actively paying for it - the Ticketmaster website declined my payment SEVEN times DESPITE my funds being sufficient, my bank limits allowing the expences and me CONFIRMING MY PAYMENT through my bank. I tried with both - Apple ID and card, and despite adding the package to my cart after tiketmasters every failed attempt to let my payment through, they held me like this for twenty minutes (with reselecting the package and putting in my bank details and confirming through my bank and ticketmaster processing my payment and LAGGING JUST TO NOT PUT THAT PAYMENT THROUGH) and after that just kicked me out of my cart and out of the website in general. I managed to secure a Pelouse ticket out of magic and divine desperation, and now, I have put in four requests to let me upgrade my ticket to a VIP package WHICH I AM WILLING TO PAY FOR IN FULL, because this situation is completely their website's doing, and I have been ignored. After this fiasco, I am desperately sad and wish that I had been or will be heard somehow.
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