The gig was canceled, which is not their fault. I was instructed to request a refund directly from them. I had to email them twice to initiate the process due to a poorly designed website. I filled out the required forms and sent them back. A follow-up email inquiring about the timeframe received a vague response. The website states 14 days, but it feels like it's been nearly a month. I'm still waiting. Another email received a dismissive and vague reply. Avoid this service.
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