I am in Murssuschlag station with my 70 year old mother.There is a police issue and we are trying to get information on the best way home.My attention was drawn to the information office where your staff member was shouting at my mother!!!! That is unacceptable!!!! Yes there is an issue. We know. We have different questions due to not understanding the board. Your house rules are very clear about us passengers behaving properly and treating people with respect, yet an old lady must be shouted at like this for asking INFORMATION for Information!!! I am extremely disappointed and angry about this situation and it needs to be fully investigated with consequences!!!!!
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The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.