Still on the bloody train while writing this review. I believe you have found the perfect way to simply collect money without showing even the slightest respect for your customers. After just two journeys, it became clear to me how foolish you take us for and that your only goal is to take our money.When I book a ticket — and especially a Business Class ticket — I EXPECT the corresponding level of service. If you are completely incapable of properly operating your routes, of adding sufficient staff so that a single person does not have to run through the ENTIRE train, and of ensuring that supplies are handled correctly and on time, then simply discontinue the line or resign. Over the past years, you have destroyed a route that people once enjoyed traveling on.When, halfway through the journey, I decide to order something together with my fellow passenger and, despite having paid for Business Class, am told that half of the menu is unavailable, this is a clear indication of how much professionalism is lacking within your company. Even more so when one learns that your practices and company management lead to staff resignations and sick leave because employees can no longer endure your working conditions. In that case, it is obvious that you do not belong in this industry.Stop taking money while being utterly incapable of providing the services for which we, the fools, are paying.
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The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.