In July 2025 I've been in Italy and I ordered 2 train tickets from Bologna to Rimini. The train was operated by OBB and it delayed much more than. 60'. I had an appointment in Rimini and I lost it completely. I also had to buy tickets from another train company, cause there wasn't information about how much more time the OBB train would delay and I really needed to arrive in Rimini as fast as possible.So... There goes 4 months since my train delayed and I lost my appointment….I visited OBB site and filled my complaint asking my refund 4 times. I placed all the proofs and documents required and haven’t had YET any reply and any signal of my refund.Absolutely ridiculous Pathetic Here in Brazil it is commom people and companies cheat on people…. But I would never expect met the same in Europe… A huge company as OBB stealing their customers without any shame
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The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.