I had booked several trains journeys as part of our holiday around the Salzburg area - two were cancelled and the other was delayed - we almost missed our flight home from Vienna. We were travelling business class.On a positive note the staff in the first class lounges in both Salzburg and Vienna were very helpful and courteous. Vienna Lounge was a little spartan and seemed to be under renovation.Also the online experience seeking refunds has been very good. Just let down by the cancellations and delays which were for nearly every train journey we had booked. Need to learn from their Swiss neighbours.
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The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.