tickets.oebb.at

1.2
1.2 Based on 365 reviews

The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways....

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Antony Parker
Absolute disaster and nightmare

ÖBB train is an absolute disaster. Early in the morning the train was already delayed by 30 mins. No announcement or anything except some announcement in the local language, which more than half the people waiting don’t understand because we are tourists? Then the train finally came and we realised that it was so overly crowded and having paid quite expensively for this ticket I really wasn’t expecting this. So we ended up standing and sitting along the corridors, and mind you each time we have to stand up if people needs to go to the washroom or when we reach a stop. 3 stops later the ultimate nightmare happened - some guy came on the train and rudely expressed some things to a lady beside who obviously couldn’t understand, and then he finally said “everyone get off next stop in 15 mins”. No announcement nothing, and everyone was just made to get off. We then have to ask around ourselves to realise the next train is 2hrs later! No special arrangements, nothing to ensure that the passengers were taken care of. Is it that hard to prepare a replacement train? Overall disastrous experience for the tickets paid and the way they treat their passengers. We are just like trash. Pay more for an air ticket, and just stop taking this useless train line that I wish one day will close down for the benefit of everyone.

1
Date of experience: Aug 15, 2023

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  • The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.

  • language https://tickets.oebb.at

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