It makes me so sad to write this - sleeper trains should be known as a great way to travel instead of flying. We had reservations for couchettes on the Vienna-Brussels sleeper, but the designated carriage wasn't on the train. Yes, seriously. The unhelpful guard said to go to the ticket office for a refund (not an option 10mins before departure!) or find a seat for the night. I've eventually (weeks later) had a 50% refund but OBB refuse to give any more, with no complaints procedure. I do hope they get their act together soon.
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The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.