I cannot imagine any company being more irresponsible towards their customer than OBB. I had purchased a reservation for a night train. The train was cancelled and I never had a chance to use my reservation. I ´had the most awful experience and my travel was interrupted. When I asked them to refund the money, after about 2 months they just gave me a voucher (valid for 8 or 9 hours only!) to purchase sth else from their website. As mentioned in other comments I also believe that 1 star is too much for their services. I have not seen such awful and disappointing services from any company before!
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The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.