Such a shame that this company, which is reintroducing night trains in Europe, makes such a complete shambles of its customer care. For one thing, they have this outrageous and totally illogical policy that bookings advertised as fully refundable on their website are suddenly completely fixed (non-refundable and non-changeable) once you unwittingly generate a PDF for the ticket. This makes no sense whatsoever and is completely customer unfriendly. I will think twice about travelling with them again (but of course they have a monopoly, which is why they will keep getting away with this outrageous behaviour).
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The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.