Be extra careful when buying online tickets. I bought tickets for my grandparents at your store. It was possible to pay an extra €10 to be able to cancel the ticket free of charge up to 15 days before the trip. They were happy to pay this price because my parents are old and anything can happen. We made reservation four months in advance. After purchasing the ticket, I found out that the ticket could not be cancelled because I had accidentally downloaded the PDF. After carefully reading the fine print, I found out that there is a rule the ticket cannot be cancelled when the PDF is downloaded. I feel cheated. My elderly parents have paid EUR 40 for nothing (as the advantage of free cancel disappeared immediately after purchase) and there is a chance that they will lose almost EUR 400 if they cannot get on the journey, for example because of health problems.
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The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.