I wrote my name wrong, and as soon as I noticed, I tried calling them and sent 2 emails.I wrote to them on 20-12-23, and I received a response on 18-1-24. Keep in mind, I'm leaving on 25-2-24.After exchanging emails back and forth, I just wanted to know if it's possible to change my name. If they said no, I would have bought a new ticket immediately to benefit from the same price.On the 27th of January, one of the workers said that it would not be a problem.Now, on 13-2-24, another worker sent me an email suggesting I could try, but it's not a guarantee.I informed the worker that one of the colleagues assured me it was okay, and if I had known this, I would have bought a ticket right away. Now, the prices are very high.I asked if they could give me a discount so that I could buy a new ticket, but they told me it's not their fault.
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The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.