Shocking service, let me book a ticket for a service which doesn't exist ( confirmed by the train manager) and then refused refund because I hadn't got a " confirmation of non use" from the train manager. To take it further, it has to be done by post or fax and not via email, which is quite ridiculous in this day and age. Reading the rest of the reviews , it's a typical " now we've got your money, we don't give a shit" type of business.
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The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.