How does this CEO and upper mgmt still have jobs operating a train service like this ? Overbooking train with no available seats and having people sitting on floors between cold cars ?I have seen handicapped people and elderly people sitting on floors or standing for 4 -5 hours on a trip between cars in cold because they didnt realize they had to reserve a seat on economy and not just buy a train ticket as it is not clear at reservation booking. Most people would assume buying a non first class ticket would provide ppen seating in economy and if not then just charge for the reserved seat at booking so people have a seat. Who in the world would try to save $3 dollars on a 4 hour train ride to stand the whole time , especially elderly etc ? They just don't know they had to additionally and separately order and by a seat in addition to their reservation .Some of the central european customer service, attitude and customer treatment lives up to , and beyond their reputation as they literally belittle you, talk down to you and holler at you if you have a question . There is no gov't interference or control here as they would not be allowed to operate like this in the USA and steal people's money overbooking while elderly and handicapped and small children lay on floors between train cars in cold or damp weather like wild animals in the woods . They should be ashamed of themselves as owners, board of directors and management to operate like this . They need called out by a govt entity and shut down and stop the overbooking process and treating people like wild animals for the sake of profitability gain by overbooking with no seating , especially on long distance train rides . Perhaps a class action suit among people affected would get their attention, if even possible in that country .
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The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.