On Saturday June 10 2023 EurocityTrain 88 from Fortezza Italy to Munich was canceled at Brenner Pass (@ 25 minutes into trip) due to electrical problem on the line. Total chaos ensued when hundreds of people were advised to de-train, catch the local regional train then take a bus to Innsbruck to try to catch another train. Imagine hundreds of people, young and old, with baggage trying to muscle their way onto a smaller regional train then a bus. Absolutely no OBB staff around anywhere to help and the announcements were impossible to hear because of all the noise. We were lucky. 7 total strangers helped each other and we shared a taxi at great expense to take us to Innsbruck train station 45 minutes away where we found the non-stop train to Munich running two hours late. A total disaster. OBB service is the worst rail service I have ever experienced and I highly recommend you not take their trains. We arrived in Munich 4 hours late by taking two trains instead of the non-stop and we were the lucky ones. I can only imagine the horrors other travelers had to endure. We were still at the Brenner Pass Station watching people try to board the regional train. It was a horrible situation and OBB should be ashamed of their terrible service.
Claim your business profile now and gain access to all features and respond to customer reviews.
The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.