I took the OBB train from Vienna to Salzburg and sat in first class. I might as well been in second class, third class or no class. It literally took the server 75 minutes to bring me a Coke Zero and this was after reminding him 2 or 3 times. It was busy to be honest, but 75 minutes to grab a soda and ice for a customer by any standards is crazy. The worst part was, the server tried to justify it because it was busy, he copped an attitude and later apologized profusely. I gave them 2 stars which is generous compared to their 1.5 star average. Is this how you treat your first class passengers? You need to do better!
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The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.
