tickets.oebb.at

1.2
1.2 Based on 365 reviews

The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways....

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Jack Price
Bad experience on board and with the after-sale service

I traveled both ways between Ofenburg and Berlin with Nightjet in a 4 person compartment I privatised to have more privacy and silence. But the coach was way too noisy, because of the A/C I guess, almost reaching the level of a crowded bar. I was unable to sleep with earplugs AND noise cancelling headphones on. To conclude my trip, at the moment of getting off the train in Ofenburg (2min stop), I pushed the green button, and the door started to open and closed again in the blink of an eye, without the possibility to open it again. I managed to get out on the other side, which luckily overlooked on a sidewalk and a barrier to jump to get safe. After such an experience, I requested OBB a refund for this trip that I paid almost 1000€, but I only managed to get 200€ of refund after a dozen of emails exchanged. A shame for a company branding its services as high range. I had much better experience in night train in France for much less money.

1
Date of experience: Oct 24, 2024

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  • The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.

  • language https://tickets.oebb.at

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