The train is clean, but the communication is not good. The train from Venice to a Vienna sat at the border for an hour. We did not know what was going on. The conductor made a brief announcement in German only, no English or Italian. We made it to our destination 30 min late, not bad, but annoying not to know what was going on. Also, the mobile app is not very intuitive and the mobile ticket is delivered to your phone just as the train arrives. Even ÖBB website is funky to navigate. I was traveling with a friend and after we boarded the train, the police made us get off the train and show our passports. I’m a Schengen resident, and my friend is from the US of African American descent. No one else was asked to deboard and show their passports.
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The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.
