Ticketsatwork refused to refund or credit my flights. I spoke to several customer service agents who were contradicting themselves. Their email states refunds/credits are allowable based on the Airline you are working with. Southwest stated a credit is allowable but it has to go through the travel manager (Ticketsatwork). I asked to speak to a Manager and they refused stating one is not available. They then proceeded to hang up on me. There goes $900, will never use them again and will make sure all friends and family don't either.Now of course a few days later, I mysteriously didn’t cancel the flight so no refund. What an absolute joke, out over $800, DONT USE THIS PLATFORM UNLESS YOU WANT TO GIVE UP FREE MONEY!!!!
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TicketsatWork is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
