Horrendous customer service. Wasted over 2 hours of my day trying to make a car rental reservation. Multiple reps did not help …one told me how sick he is -sorry he cant help, another said there is no such place as Venice Florida, i had to spell and give the definition of the word “quote” to another, clerks dropped my call twice. I made reservation online and produced 2 orders with 2 confirmation# the clerk said “it’s probably ok-just some computer issues today”. He emailed both confirmations to me. While still on the phone with the clerk-they both cancelled and clerk said HE DIDNT KNOW WHY! I asked for a supervisor or manager and he argued with me asking me “why I did ever thing I could”. Took several requests to be transferred and him telling me “well they’re really busy with alot of other calls”. I told him how long ive already been dealing with this and will hold-he began questioning me AGAIN. Finally transferred me and after several minutes the call disconnected. Absolutely HORRENDOUS and i will tell all my co-workers of this nightmare and waste of my afternoon!
Claim your business profile now and gain access to all features and respond to customer reviews.
TicketsatWork is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
