I booked a hotel through TicketAtWork and paid $333.86. I never received a hotel reservation confirmation number, and when I contacted the hotel directly, they had no record of my booking whatsoever.This entire situation feels highly suspicious and possibly fraudulent. I reached out to cancel the reservation and requested a full refund due to the fact that no booking exists on the hotel's end. I have yet to receive my refund and noone can tell me when I will receive the credit to my account.As a paying customer, I expected a basic level of service—at the very least, a confirmation that my reservation exists. Instead, I was left completely in the dark with no way to verify my stay.Be cautious when using this service. If this is not resolved quickly, I’ll be escalating further.
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TicketsatWork is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
