Within 24 Hours Rating: ⭐As a CEO in the music consulting space, I signed up for TIDAL expecting a professional-grade high-fidelity experience. Instead, the service was completely non-functional. Tracks took 10+ minutes to buffer and constantly dropped out, making the service 'unfit for purpose.Despite requesting a refund within 24 hours of purchase and proving that other services (like SoundCloud Go) work perfectly on the same network, TIDAL support refused to help, citing a rigid 'no refund' policy. They are essentially charging for a service they are failing to deliver. Avoid this platform if you actually need reliable playback.
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