tidal.com

2
2 Based on 41 reviews

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Clarissa Morris
Disappointing Experience with the Service

As a CEO in the music consulting field, I registered for the service anticipating a top-tier high-fidelity experience. Unfortunately, the platform was entirely non-functional. Tracks required over 10 minutes to buffer and frequently dropped out, rendering it unusable. Even after requesting a refund within 24 hours of my purchase and demonstrating that other platforms work flawlessly on the same network, the support team denied my request, citing a strict 'no refund' policy. They are essentially charging for a service they are unable to provide. I recommend steering clear of this platform if you need dependable playback.

1
Date of experience: Dec 31, 2025

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