tidemates.com.au

1.3
1.3 Based on 16 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Sophie Wilson
STOP THIS DECEPTION

STOP THIS DECEPTION! 173% PRICE INCREASE & FALSE GUARANTEE. The management of this service operates a deceptive bait-and-switch scheme. They quoted $520, but on the cleaning day, they demanded $1420 (a 173% hike!) before starting any work. This is outright extortion. Their so-called '100% Bond Back Guarantee' is a scam. The clean was rejected by the real estate agent due to their subpar work; they even admitted their team lacks basic cleaning equipment. Their incompetence forced the agent to hire someone else to fix their mistakes. When I sought a refund for their violations of consumer law, they insultingly offered me a measly $100. I am actively pursuing a chargeback and reporting them to the relevant authorities. DO NOT TRUST THEM with your money or bond.

1
Date of experience: Dec 03, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More