I ordered two “Animal Christmas Ornaments” expecting cute 3D decorations, but what I received were cheap plastic discs with animal images, shipped from abroad. The quality is shockingly low, not suitable as gifts, and likely to be discarded. The company falsely claims to be “authentically local,” while the goods were shipped from overseas. Their customer service provided dismissive copy-paste replies to my complaints, offering only a partial refund while insisting on return shipping costs. This is against consumer laws. Their customer service is appalling and clearly not based locally as claimed. I am escalating this to my card provider for a full refund and reporting them for their unlawful practices. Verdict: Misleading products, deceptive branding, unlawful refund practices, and dreadful customer service. Avoid this seller completely.
Claim your business profile now and gain access to all features and respond to customer reviews.
