tiffany.co.uk

1.8
1.8 Based on 61 reviews

...

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Defective earrings and terrible aftercare

I would give 0 stars if possible. I bought a pair of pearl stud earrings and, on the second time of wearing them, the pearl stud detached from the stem.Tiffany & Co. have said I have to send the earrings back, at my cost, for them to assess whether this is due to poor craftsmanship or wear and tear before providing 'options'. I have seen other negative reviews where people have then faced paying an inspection fee and the choice of either a return of the faulty product (no doubt again at the owner's cost), or paying Tiffany to repair the defective item. Terrible aftercare from a 'premium brand' selling 'quality' products. I am never going to buy anything from them again.

1
Date of experience: Jan 06, 2026

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