If I could rate them lower than one star, I would. They are completely disorganized. I have no idea how they achieved a high-end reputation. I mistakenly purchased a supposed 'forever' piece from their engagement collection, and it has been nothing but trouble. It has broken three times; the craftsmanship is terrible—this cannot be emphasized enough. I sent it back for repairs due to an obvious flaw, only to be blamed for the damage, as if wearing their pieces often is unacceptable. They then tried to charge me more than half the original price to ‘repair’ it. When they returned it unrepaired, I noticed it was gift-wrapped with a new box—how generous? I am truly disheartened by both the product and their response. Many of my friends and family have also boycotted this brand due to similar issues with their silver pieces becoming marked and damaged almost immediately. I had my own problems with other items, but this experience has made me realize the truth. Please, for your own sake, stay away from this brand, especially if you’re looking for a sentimental piece for a significant occasion. This experience has soured a meaningful milestone for me!
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Tiffany & Co. has been the world's premier jeweler and America's house of design since 1837. Shop creations of timeless beauty and superlative craftsmanship that will be treasured always.