Absolutely awful experience from start to finish, unhelpful rude staff, no receipt emailed then excuses they couldn’t find purchase to replace receipt, after 2 wears and two weeks later the necklace broke . Had to again travel to store where they told me their jewellery has no warranty and I would have to pay for a repair of a faulty necklace, even suggesting I take it home and they would give me a box and I could pay to send it to their repair which I refused to do, had to argue for them to look into why this had happened to just break in half was very worrying, they sent it away to then message to say it would be £80 to repair and an extra £10 to return it to my address. They are an embarrassment of a company and I would never use them again, online is full of people having the same problem, though Tiffany staff deny and problems with quality which is laughable. Don’t waste your time, money or sanity because there is no quality in the goods or service
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Tiffany & Co. has been the world's premier jeweler and America's house of design since 1837. Shop creations of timeless beauty and superlative craftsmanship that will be treasured always.