tigerair.com

1.4
1.4 Based on 18 reviews

...

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Rental0993
Predatory practices at check-in

Extremely predatory behavior. While the tickets might be cheap, the check-in counter is a nightmare. Everything you carry is treated as extra luggage. Even my jacket wrapped around my waist was considered a carry-on, and they tried to charge me for it. They wouldn’t let me put my jacket in my actual carry-on bag. I also had issues with my carry-on bag, as they claimed it was too big, even though it fit in their measurement cage. After showing them that, they measured it again and insisted it was 0.5cm oversized. The squish factor of bags should be considered in their measurements.

1
Date of experience: Jul 10, 2024

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