I paid to use TikTok’s Promote feature, but the service did not work as expected.
Despite contacting support, the issue remains unresolved and no refund has been provided. Communication has been unclear and unhelpful, with no meaningful resolution offered.
Given that this is a paid feature, I expected basic accountability. Based on this experience, I would not use Promote again.
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TikTok is the destination for short-form mobile videos. Our mission is to capture and present the world's creativity, knowledge, and precious life moments, directly from the mobile phone. TikTok enables everyone to be a creator, and encourages users to...