tiktok.com

1.4
1.4 Based on 160 reviews

TikTok is the destination for short-form mobile videos. Our mission is to capture and present the world's creativity, knowledge, and precious life moments, directly from the mobile phone. TikTok enables everyone to be a creator, and encourages users to......

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.4

/
5

160 Reviews

5 Star
4%
4 Star
1%
3 Star
3%
2 Star
8%
1 Star
84%

All Reviews

Filter Reviews

Review Time

Shirley Hester
Ahm yeah, this platform is a joke. You post videos with music that it has and they keep muting it fo

Ahm yeah, this platform is a joke. You post videos with music that it has and they keep muting it for copyright. Why do they have the music available, and you only talking to a robot. These platforms are starting to promote more crime & sensual things but anything positive they blocking and shadow banning.

1
Date of experience: Mar 01, 2026
Breck Demers
Total dogshit company. No real person support. AI just daily repeats a pasted reply. You will nev

Total dogshit company. No real person support. AI just daily repeats a pasted reply. You will never get any help. Being new to TikTok, on the first day of making posts, I was immediately permanently banned from posting. Great way to welcome new users.

1
Date of experience: Feb 21, 2026
able mukondo
Their customer support is whack!!! its non existent to say the least. Their system picked my account

Their customer support is whack!!! its non existent to say the least. Their system picked my account as if it is in the USA so i couldn't promote because it needed tax commitments only a US business can. After failing to resolve that with them. I deleted the account, created a new one, bought coins so that i can promote, guess what, PROMOTE IS NOT AVAILABLE. Tried reaching out to them to no avail. Frustrated!

1
Date of experience: Feb 17, 2026
Manos Gryparis
1) TikTok has flagged many of my videos for absolutely no reason! 2) I forgot the password in one o

1) TikTok has flagged many of my videos for absolutely no reason!

2) I forgot the password in one of my accounts. I clicked "Need help to login", I wrote my email, then a 6-digit code came , and when I entered it, I was redirected to a new screen which said "Forgot password - Enter new password" , but within a split-second TikTok was asking me to enter my EXISTING PASSWORD!

Are you serious? WHAT existing password should I write? I SAID THAT I FORGOT MY PASSWORD!

And on the top of that, I have only 5 attempts to do that. Seriously? I need to upload a very important video right now! I am going to wait for your support to answer me after DAYS for such a simple thing?

3) If I try to login via a verification code in my phone, that verification code always does NOT work!
You need to use your PC and email to be able to re-login!

4) In one of my accounts, I changed country, then I was trying to change my password and it was not letting me change it for months now, "For security reasons".

There is ABSOLUTELY NO QA in this platform or serious developers to fix those bugs! This is literally the WORST platform in terms of changing password or logging in when you forgot your password.

1
Date of experience: Feb 15, 2026
Ekrem Soğuksu
Videos flop all time, but if you spend money you get a measly 10k views. The whole app is a pay to w

Videos flop all time, but if you spend money you get a measly 10k views. The whole app is a pay to win scam and every 2 videos are either an ad or a live.
The video/account moderation is a total mess because people's accounts and/or video's get taken down for no reason
Tiktok was way better before it got sold and ruined

1
Date of experience: Feb 12, 2026
Joy Khan
TikTok used to be fun, but now it’s frustrating. Too many ads, repeated content, and the algorithm d

TikTok used to be fun, but now it’s frustrating. Too many ads, repeated content, and the algorithm doesn’t show what I like. App crashes sometimes and uses too much data. Needs serious improvement.

2
Date of experience: Feb 08, 2026
Miss Santini
I am beyond frustrated and disappointed with how TikTok treats its creators. I had a growing, creati

I am beyond frustrated and disappointed with how TikTok treats its creators. I had a growing, creative, and highly engaged community of 40,000 real followers. My videos were gaining millions of views, and I was doing exactly what TikTok claims to encourage: inspiring people, helping them find joy in hobbies, and building a supportive environment. I even paid for TikTok Ads, literally investing my own money into the platform’s growth.

The result? A permanent ban for nothing.

Here is why TikTok is becoming a "trash heap" of the internet:

Absurd Moderation: My comments were blocked for no reason. Harmless words like "Thank you" or simple emojis were flagged as violations. After 10 of these "phantom" violations, my entire account was deleted without a chance for a real appeal.

Zero Human Support: There is no "support" in TikTok. You are forced to talk to brainless bots. No one listens, no one investigates, and no one cares about the creators who actually build the platform’s value.

Double Standards: While my creative and clean content was banned, the platform is crawling with 18+ content, scams, and fraudulent accounts. TikTok ignores actual rule-breakers while punishing honest users.

Shadowbanning and Restriction: They actively kill reach and restrict communication, making it impossible to engage with your own audience.

TikTok has turned from a creative hub into a poorly managed dump. They don’t value your time, your money, or your community. If you are a creator, be warned: you are building on sand, and TikTok will kick you out the moment their broken algorithm glitches.

Shame on you, TikTok. You are losing your best people.

1
Date of experience: Feb 07, 2026
Heavy Koxen
This appears to be a false positive by automated detection. Image 1 shows a natural landscape/cave (

This appears to be a false positive by automated detection.
Image 1 shows a natural landscape/cave (a visual illusion).
The sticker is a frame featuring actor Louis de Funès from the film “La Grande Vadrouille” (1966) — a classic cinematic satire that mocks the Nazi regime rather than promoting it.
This content represents parody and cultural heritage, not hate speech or extremism.
I respectfully request a human review, as automated filters may not correctly interpret context and satire.

1
Date of experience: Jan 31, 2026
Nessinoo
I paid to use TikTok’s Promote feature, but the service did not work as expected. Despite contactin

I paid to use TikTok’s Promote feature, but the service did not work as expected.

Despite contacting support, the issue remains unresolved and no refund has been provided. Communication has been unclear and unhelpful, with no meaningful resolution offered.

Given that this is a paid feature, I expected basic accountability. Based on this experience, I would not use Promote again.

1
Date of experience: Jan 31, 2026
Ellwood Walker
Frustrating Experience with Promotions

From October 2025 to January 2026, I invested in around 100 one-day promotions, each priced at €3.38, as reflected in my bank payment history. Yet, only 63 of these promotions were actually approved and delivered during this timeframe, as evidenced on the platform. This translates to:
Paid for: 100 × €3.38 (338 euro)
Delivered: 63 × €3.38 (213 euro)
Undelivered promotions: 38 (128 euro) The promotion balance on the platform indicates just €8. In summary, I paid for 38 promotions that were never fulfilled, and there has been no refund or visibility of the funds in my balance.

1
Date of experience: Jan 20, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • TikTok is the destination for short-form mobile videos. Our mission is to capture and present the world's creativity, knowledge, and precious life moments, directly from the mobile phone. TikTok enables everyone to be a creator, and encourages users to...

  • language https://tiktok.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More