Horrible customer service and they just don't care. Ordered a hoodie for a Christmas present on 1 December. When it didn't arrive we reached out and we're told it was still on the way but expected 15 December. Still told to wait a couple of days. Now it's the 18th. No chance to get it reissued and they are saying issue a claim with fedex. I didn't buy from fedex. No sympathy. No understanding. And No HELP. I'm done with these jerks.
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