I am giving this a zero-star rating. I attempted to cancel my order through email just 15 minutes after placing it and also called customer support before it shipped because I found the same item for half the price. They refused my request and immediately generated a shipping label after my conversation with customer support, fully aware that I did not want the item shipped. I advise against ordering from this company; their prices are high, shipping costs are excessive, and their customer service is poor!
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