timberland.co.uk

1.7
1.7 Based on 140 reviews

...

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I would not recommend shopping here

I would not recommend shopping here. 2 months later, I am still waiting for my refund. Contacting Customer Services is a nightmare. Their responses seems AI generated, seems like they get so many complaints, they follow the same strategy. Trying to speak to someone higher than Customer Services is not possible, as the CS guy will say it's not possible. Basically they will say nothing is possible, and then close the chat without even talking to you. If you try again, they will close the chat again without talking to you. Absolute nightmare. I will have to go through bank dispute in the end. Stay away from this place if you like to keep your sanity.

1
Date of experience: Dec 03, 2025

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