timberland.co.uk

1.7
1.7 Based on 140 reviews

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Matt
This company have the worst customer …

This company have the worst customer services on the planet, just check other reviews. My order was supposed to be delivered today (2-4 business day) but as of today they still havent shipped it !!! When contacting them. I spoke to Jared and Jack. Both extremely rude and unhelpful and lying. First they lied they dont see chat history, but then they copy paste what Ive said on ptevious chat. Then Jack lies he cannot raise complaint, where previous agents were able. Then he lies to do it on website, and their website have no option to raise complaint. I told them they failed to deliver on time, and Il going abroad in 2 days. Their response "sorry, we will ship your orxer ASAP. I AM GOING ABROAD I WONT BE IN COUNTRY . THEY DONT CARE !!!AVOID AVOID AVOID

1
Date of experience: Dec 03, 2025

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