I was excited to get my shelf, but it arrived damaged. I reached out for support, hoping for help, but received a dismissive response. They stated their warranty only covers 7 days post-delivery—a surprisingly short timeframe for a premium product. Despite the issue being related to quality, they showed no willingness to offer a replacement or compensation. Their response felt more like a technicality than genuine customer care. Given the price, I expected better quality control and support. I won’t be purchasing from this service again and advise others to be cautious of the limited warranty and lack of accountability.
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