Awful dreadful customer care. I trusted the name as a UK site but in reality they are in the Philippines. Failed to deliver no explanation. They insisted I be at home to receive in person. They used DHL as courier. They advised a one hour time slot. No show. No explanation no apology no UK customer service desk, opaque method of contacting them. Need tracking number and order number. Eventually found a chat contact -Jade in the Philippines would not accept my cancelling the order on basis they failed to deliver. Do not trust this company, do not give them your money, use Amazon instead.
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