Completely disappointing in every way. Can't prepare a coffee to order, and cups leak, ruining your clothes. Even with 20 staff members, only one is at the storefront making all the drinks after handling cash. As the line grows, they still maintain 7 people at the drive-through. Despite them bumping into each other at the window, only one person serves in-store customers. While other fast food establishments manage efficiently, this service still fails to deliver. This truly is a disgrace to the food service industry. One star is still too generous.
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