Avoid purchasing from their online store. I bought a steamer and returned it, but received no email confirmation for the return. When I inquired, they confirmed receipt but asked for my PayPal information for a refund! This felt suspicious, so I contacted PayPal and opened a complaint. Thankfully, PayPal ruled in my favor, and I got my €400 back! This company seemed to be trying to take advantage of me. I have never encountered such poor customer service!
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