The company misrepresents its policies on refunds and exchanges for the tours sold on their website. They advertise 'Easy refund. Free exchange,' but when I needed to change a tour, I was informed that their contract with the subcontractor does not allow for an exchange or refund. Despite several discussions to clarify that I expected the promised exchange or refund, they refused to comply. I strongly advise against doing business with this company as they lack honesty and cannot be trusted.
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