I ordered a footmuff as depicted, but was sent a cheaper version that didn’t fit, yet was charged the same price. Additionally, I received a different color for the stroller. While I understand that variations can happen, it would have been helpful to be informed about the color change or to be asked for my preference. The sheepskin liner was also in poor condition. The customer service was very abrupt and lacking in understanding.
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The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues. See more
