Such a bad experience with their customer service. The phone numbers don't work. You try to call, it rings and the call just ends suddenly. I had endless attempts just to get to talk to someone and when I had the right number and it finally rang, the right person was never there only the colleague who culdn't help me. I had to call 4-5 different numbers, multiple times because most of the times the call was just ending, because it was always the number from the wrong department and some of them don't know anything at all, they can't help with return or online purchases and they said that I have to call someone else. Whatever I was asking,they couldn't help and I had to call a different number.Eventually after a Week of daily calls I got to talk to someone and 'resolve' the problem. Well, they didn't solve it. I wanted to change bank accounts because the one I used to pay was going close and they transfered the money directly into the old bank account. Luckily the bank account was still open when they transferred the money and I have also seen it on time, but if it was closed at the time they returned the money I would have lost a few hundreds and I would have had no watch.Regarding the quality of the watch, to me it seemed good but I have never worn it so I can't say much about that.
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