I recently received a Tissot watch as a gift, and while initially impressed with the brand's reputation and the watch's design, my experience has been far from ideal.Shortly after using the watch, I noticed the second hand wasn't moving. Assuming it was a unique feature, I didn't think much of it. However, upon further research, I discovered it needed a new battery.Disappointed, I contacted Tissot customer service for a simple solution. Unfortunately, my attempt was unsuccessful, forcing me to return the watch to the store. A supposedly routine battery replacement turned into a frustrating 5-week repair process, leaving me without my watch and feeling neglected..Looking back, I realised similar experiences were shared in online reviews. My situation wasn't isolated but part of a larger pattern with Tissot products and customer service.Advice for Potential Buyers:While Tissot watches boast undeniable brand allure and aesthetics, consider the potential downsides:Functionality issuesLengthy repair timesUnhelpful customer serviceRecommendation:Do your research, read reviews, and prioritize brands offering reliable products and excellent after-sales support.
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