Bought a Ladies T-classic automatic. It did not keep time and we took it back to the store twice during the warranty period; we were told there was nothing wrong and that we had to get used to wearing an automatic watch. Basically it was our fault Third time we took it back they acknowledged that something was wrong. By this time - surprise - warranty had expired. They agreed to give us a discount and perform a full service. The service has a warranty of 24 months. Less than two months after the service, the watch again stops functioning. They now refuse to honour the warranty and accuse us of ´wrong manipulation’ evidenced by scratch marks. These marks existed before the first repair/service (as noted by the store when we brought the watch into the store) they performed but they insist the contrary. Very frustrating as we have so far paid 600 euros for a watch that has never worked properly.
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