Ridiculous customer experience. NEVER buying a tissot again. Bought a $1200aud women’s automatic watch which after a few weeks started running fast by 10min. I asked how to return it or get it fixed and the ONLY way was to take it all the way back into Melbourne CBD during the middle of lock down. I had to go back to the cbd to pick it up upon repair. Within another two weeks. It had the SAME problem. I asked if I could post it at their cost so i wouldn’t have to go into the city with kids in tow. But this was not acceptable. I had to go back in person. The sales reps denied there was anything wrong with the watch. They suggested it was MY day to day making it magnetised. I have an office job I don’t operate machinery or anything magnetic. I asked if they could post it back to me once repaired which would save me just one out of a total of four commutes to the city. Denied. This whole time. They made out as if I was an inconvenience. I am just SO disappointed with this whole experience. It’s absolutely appalling.
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