I ordered a watch directly and paid extra for expedited shipping, but it was marked as delivered even though it never arrived. The delivery proof was questionable, showing it was received by someone who doesn't live here, and no delivery attempt was made. The company's response was to open a claim with the shipping service, which could take over two weeks. There was no offer for a replacement or refund. This situation is unacceptable, and I demand either a replacement or a full refund immediately.
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Tissot SA is a Swiss luxury watchmaker. The company was founded in Le Locle, Switzerland by Charles-Félicien Tissot and his son, Charles-Émile Tissot, in 1853.
