I ordered a lat pulldown machine and stored it while a gym was built. When I opened the box, they only shipped half of the weight stack. They said it was too late for the to do anything about it but offered me a discount when purchasing the weights. When they sent me the prices, I was told that I would get no discount. The cost to replace the missing weight is $840, almost $6 per pound plus tax and shipping. To purchase all of the weights would be $1680 plus shipping, almost the price of the whole machine with free shipping. Customer service is horrible.
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