I ordered some Titan products to expand my home gym. I received two items that were rusted. I reached out to Titan's customer support team (including pictures of the damage) and the automated response told me to expect a lag time of up to three days. Later that night everything was fixed. Leo apologized for the issue and replaced the items.I've been very happy with all of my purchases from Titan Fitness. In addition to quality products, they have exceptional free shipping on everything, and their customer service is top notch.
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