Customer service was terrible I tried to receive a refund right after paying for an item and they refused to refund me my money. I have spent over 4 grand with tight fitness and I can not believe the terrible customer service. Also the customer service reps do not speak English as their first language it's a huge communication gap. I asked received a call back from a manager they never called me back the customer service rep hung up on me refuse to give me her customer ID number. I will never purchase anything again from Titan fitness.
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